Google Fiber is coming to Concord

By Editor On Aug 19, 2021

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CONCORD, NC (WBTV) – Google Fiber is coming to Concord, bringing high-speed, high-bandwidth Internet service to residents and small businesses, according to a Concord City press release. Concord joins Charlotte and Towns in the Triangle as one of only 8 cities in the state to receive Google Fiber.

According to the latest data from the US Census Bureau, Concord has grown 33% over the past decade and is one of the ten most populous cities in the state. The city’s growth is supported by the forward-looking vision of the city council and city guides who are committed to creating a quality place where residents can experience high-performance living at its best.

Access to high speed broadband internet is necessary to realize this vision and attract the jobs of the future while creating a thriving community with diverse work, online learning and telehealth.

“Google Fiber in Concord is a game changer,” said City Manager Lloyd Payne. “I am looking forward to the many new opportunities for families and companies and the positive effects on our further growth and economic development.”

City council and city guides are partnering with Google Fiber to improve digital equity and inclusion across the city. Google Fiber will expand its network across the community with the aim of helping as many residents as possible in all parts of the city.

“Access to fast, reliable Internet service is essential for everyone in the 21st century, and Google Fiber is working to connect more North Carolina residents to work, school and each other by providing great Internet and customer service,” said Jess George, Government & Community Affairs Manager for Google Fiber NC. “We look forward to serving the people of Concord.”

Google Fiber has already started construction and plans to complete the first phase of network build by the end of 2022. When completed, Google Fiber will offer residents one gigabit and two gigabit internet service options.

The new version also offers a list of frequently asked questions:

FAQ 1. What is Google Fiber?

Google Fiber is an Internet service provider with a mission to bring high-speed, high-bandwidth Internet access to all communities. Google Fiber currently offers gigabit internet service to residents and small businesses in 16 metropolitan areas across the country, between Google Fiber, a fiber-to-home network, and Google Fiber Webpass, a wireless network in homes and condominiums.

2. How fast is Google Fiber?

Google Fiber offers both a 1-gig and a 2-gig product so customers can choose the right service for their household. Also, Google Fiber has no data limits and they offer a symmetrical connection – that is, same speeds for uploads and downloads.

3. What subscription plans are available to Concord residents?

Google Fiber currently offers the following product offerings in eligible markets:

● 1 gig: up to 1,000 Mbit / s upload and download, compared to the national average of 16.3 Mbit / s; $ 70 / month

● 2 gig: up to 2,000 Mbit / s upload and 1,000 Mbit / s upload and download; $ 100 / month

● Google Fiber Phone: an add-on option for $ 10 / month Small businesses can also sign up for our business offers:

● Fiber Business 1000: up to 1,000 Mbps, $ 250 / month

● Fiber Business 250: up to 250 Mbps, US $ 100 / month For the current price and availability of tariffs, go to google.com/fiber. Plans include home and small business services, as well as an option for phone.

4. Will every Concord resident have access to Google Fiber?

Google Fiber will work with the city, private HOAs, and property management companies to reach and access as many homes as possible.

5. When do you start and how long does the installation take?

As with any project of this size, the construction process can be time consuming. However, Google Fiber starts now and will work to complete as much of the city as possible by 2021-2022. If necessary, Google Fiber will continue to expand in the coming years. Google Fiber is working to limit disruption and notify affected residents and businesses when construction is allowed and taking place on their block.

6. Will the installation disrupt commuter / neighborhood traffic?

Google Fiber will deploy its network within the city approach, in accordance with all permit requirements. Concord residents can expect to see construction crews in the streets and adjacent softscapes / yards that are part of the city’s right of way easement. Crews will notify residents and businesses prior to construction through door hangers, street signs, cones, and other safety and information efforts. Google Fiber works to limit traffic and disruption for local residents. Anyone with questions or concerns can call the Google Fiber Construction hotline at 1-877-454-6959.

7. Where can I register?

Concord residents can subscribe to the Google Fiber website (google.com/fiber) for availability updates. Eligibility for services depends on the construction. Therefore, the entitlement will continually open as Google Fiber completes construction in an area.

8. Will it be available for apartment buildings?

When apartment building owners and managers sign access agreements with Google Fiber, residents of those properties can sign up for the service. Google Fiber encourages apartment building owners, developers, and managers to get in touch using this form link: google.com/fiber/properties

9. What other cities is Google Fiber in?

Google Fiber currently provides internet services to residents and small businesses in 16 metropolitan areas across the country between Google Fiber, a fiber-to-home network, and Google Fiber Webpass, a wireless network in homes and condominiums. Google Fiber and Google Fiber Webpass metropolitan areas include: Atlanta, GA, Austin, TX, Charlotte, NC, Chicago, IL, Denver, CO, Huntsville, AL, Kansas City, KS / MO, Miami, FL, Nashville, TN , Oakland, CA, Orange County, CA, San Antonio, TX, San Diego, CA, San Francisco, CA, Provo, UT and Salt Lake Valley, UT, Seattle, WA, The Triangle (Raleigh, Durham, Chapel Hill, Carrboro , Cary & Morrisville), NC, and soon to be available in West Des Moines, IA.

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